Processing Time
All orders are handmade with care in Canada. Please allow 1-3 business days for processing before your order ships.
Shipping Methods & Rates
We ship to Canada, the United States, United Kingdom, Australia, and select international destinations. Shipping rates are calculated at checkout based on your location and order size.
Delivery Times
Domestic (Canada):
International:
Please note that delivery times are estimates and may vary during peak seasons, holidays, or customs processing.
Duties & Taxes
For international orders, duties and taxes are calculated at checkout where applicable. We use DDP (Delivered Duty Paid) shipping for eligible destinations, including the United States, so you won't face surprise fees upon delivery.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's journey.
Shipping Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at shiaaananth@gmail.com within 7 days of the expected delivery date, and we'll work with you to resolve the issue.
Questions?
If you have any questions about shipping, please contact us at certifiedscrunchieinc@gmail.com or via contact us page
